Shipping Policy

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Shipping Policy

Effective Date: [Insert Date]

Welcome to   Seatking, we are committed to delivering your meditation and wellness products promptly and efficiently. Please read our shipping policy to understand our processes.

Shipping Locations

  • We currently ship across India.
  • International shipping is not available at this time.

Shipping Charges

  • Shipping charges vary based on the product, delivery location, and chosen shipping method.
  • Exact charges will be calculated at checkout before you complete your purchase.
  • We may offer free shipping on select products or orders above a certain value. Check our website for current offers.

Estimated Delivery Time

  • Metro Cities (Delhi, Mumbai, Bangalore, Chennai, etc.): 3-5 business days
  • Tier 2 & 3 Cities: 5-7 business days
  • Remote Locations: 7-10 business days
  • Delivery times are estimates and may vary due to unforeseen circumstances like weather conditions, courier delays, or regional restrictions.

Order Processing & Dispatch

  • Orders are processed within 24-48 hours (excluding Sundays and public holidays).
  • Once shipped, you will receive an email or SMS with tracking details.
  • If an item is out of stock, we will notify you and provide an estimated restocking date or alternative options.

Order Tracking

  • Once your order is dispatched, you will receive a tracking link via email/SMS.
  • You can track your order using the provided tracking number on our courier partner’s website.

Undelivered Packages

  • If a package is undeliverable due to an incorrect address or absence of the recipient, it may be returned to us.
  • We will contact you to arrange re-shipment. Additional shipping charges may apply.

Damaged or Lost Shipments

  • If your order arrives damaged, please contact us within 48 hours with photos of the package and product.
  • We will review your claim and provide a replacement or refund if applicable.
  • If your order is lost in transit, we will assist you in locating it or arrange a replacement.

Changes to Shipping Details

  • If you need to update your shipping address after placing an order, contact us within 12 hours.
  • Address changes may not be possible once the order is shipped.

Delayed Deliveries

  • While we strive for timely delivery, delays may occur due to:
    • Weather conditions
    • Lockdowns or regional restrictions
    • Courier partner delays
    • High-demand periods like festivals or sales
  • If your order is significantly delayed, please contact us for assistance.

Contact Us

For any shipping-related queries, reach out to us:

SeatKing